Sunday, February 17, 2008

Problems to solve

After taking the Eee PC's home for the first time this week we came across several problems to solve.

1) The most obvious and probably the easiest to accomplish is that students, parents and even telecom need instructions on how to connect the devices to the internet at home. This is out of my technical expertise and one I'll need to pass over to the ICT department to organise but if we are to roll the computers out to other classes one we'll definitely have to do.

2) Wireless issues - not having the Asus's on our roaming wireless network made homework for 'Boarders' and students going to 'After School Care' rather difficult especially when I'm still reluctant to give out worksheets. However the ICT department are working on this and hopefully this will get resolved within the next couple of weeks.

3) Security - computers going home on Tuesday's and Thursday's (sports nights) were a real nightmare. It wasn't too much the issue with the children who finished sport at the normal time as the classroom was locked and the children told it would be opened up after sport. However those who needed to finish early or catch the bus caused real security issues. I couldn't leave the door open for them and I didn't think it would be safe for them to leave their computers in the changing room (we don't even let them keep their clothes in there). ? Not sure what to do about this ? Maybe they could leave them in the Management Centre to pick up on the way home but that would be a lot of through traffic?

4) Computers left at home/needing repair etc - 'Please Miss I've left my computer at home','Don't worry dear we have a spare one'. Recommondation is that you keep a 3% surplus to cover these issues but I didn't really expect to have to use it this soon.

5) Forgotten passwords - Unfortunately the ASUS's Linux operating system has a security and password setting which can only be removed by re-imaging the machine. Not that the children were told to set the password but children will be children. So inevitably the first machine had to be re-imaged.
Fortunately this was easily resolved by pressing down F9 which resets the machine to factory settings. It does mean that all the child's work is lost though. Not an issue in this instance but could be later on especially if more settings have been changed or programs installed.

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